During a routine SEO audit, our team discovered that the free version of the Better Robots.txt plugin (v3) on WordPress websites was blocking every major AI crawler — ChatGPT, Perplexity, OpenAI’s search bot and Google-Extended — from an entire website. Worse, the setting that is supposed to control this is overridden inside the plugin’s own code, so changing it in the dashboard does nothing. If you use this plugin, check your robots.txt today.
What we found
While auditing a website’s crawlability, we noticed its AI search visibility had collapsed. The cause was sitting in robots.txt: a large “AI Bot Restrictions” block disallowing GPTBot, ChatGPT-User, OAI-SearchBot, PerplexityBot, Google-Extended, ClaudeBot and around thirty other crawlers — each with Disallow: /. That block was generated automatically by the Better Robots.txt plugin’s v3 “AI module.”
The real problem: a setting you can’t actually change
robots.txt is built. In plain terms — you cannot switch it off from the settings screen. Allowing AI search appears to be gated behind the paid tier. So a site owner can believe AI bots are allowed while the plugin quietly keeps them blocked.
Why this matters in 2026
AI answer engines — ChatGPT, Perplexity, Google’s AI Overviews and Gemini — are now a genuine discovery channel. Blocking their crawlers means your brand cannot be cited or surfaced in AI answers. For any business investing in content and visibility, that is a silent leak you may never notice until your AI presence is gone.
How to check your own site (2 minutes)
- Visit
yourdomain.com/robots.txt. - Look for an “AI Bot Restrictions” section, or lines like
User-agent: GPTBotfollowed byDisallow: /. - If you see them and you did not deliberately add them, a plugin almost certainly did.
How to fix it
- Decide your policy first. If you want AI engines to find and cite you (most businesses do), they should be allowed.
- The reliable fix: stop relying on a plugin that overrides you. Replace the virtual robots.txt with a clean, static
robots.txtyou control — no forced AI blocks, with your sitemap line intact. - Re-test
robots.txt, then request a re-crawl in Google Search Console.
Our take
Plugins that change critical SEO directives automatically, on update, in ways you cannot reverse without paying, do not belong on a serious website. Audit what your plugins write to robots.txt — especially after any major plugin update. A “helpful” recommendation should never become a silent threat to your visibility.
Need a hand auditing your site’s crawlability or AI-search readiness? Talk to our SEO team.